Shipping & Return Policies

SHIPPING POLICY

Orders are processed and shipped out within 5 business days. Depending on customer location, orders normally take 5-10 business days to arrive. Couriers may experience higher than normal volume during holiday season and may take longer to ship during these times. If you have any questions about the status of your order, please contact customer service at info@eagle.energy.

RETURN POLICY

Eagle Energy is committed to making sure its customers have a positive experience. If you have any issue or concern with an Eagle Energy product, please contact info@eagle.energy

COMPLAINT POLICY

Please direct all complaints to customer service at info@eagle.energy.

REFUNDS (if applicable)

In the event a product is returned, Eagle Energy will send you an email to notify you that we have received your returned item. If a return is approved, a refund will be processed and a credit will automatically be applied to the credit card or original method of payment.